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Service

Service, Repair & Installation
The importance of proper generator maintenance cannot be stressed enough, New England weather, poor reliability of utility power and quite often safety, requires your generator system and transfer switch to be in top shape year round.

Through use and over time, batteries, oils, fluids, spark plugs, belts and hoses begin to deteriorate, valve clearance, ignition timing and frequency need to be adjusted; regular maintenance is the only way to ensure that your standby or portable generator system will perform when your lights go out.

What does The Generator Connection service team do for you?

As a Generator Connection Customer our trained technicians and fully stocked service vehicles ensure that you’re generator will start under any weather condition when you need it the most.

Hassle-free maintenance: We will keep track of and contact you each year to schedule your annual standby or biannual portable generator service, we keep an updated database on all visits to your generator.

Arrive prepared: One of our trained technicians will arrive on time with a fully equipped service vehicle to maintain or repair your generator, the first time around.

Emergency repair service: We offer a 24/7 emergency service with equipped four-wheel drive vehicles ensuring no matter what the weather condition we will be able to meet your need.

Installation: Installation of your standby or portable generator by our licensed electricians.

Rental Generators: If your system is down and your power needs are critical, we have generators available for rent with temporary hook ups, ensuring continuity of day to day life or business.

Replacement parts and Accessories: We offer, install and maintain a variety of replacement parts and accessories for your generator.

Not a current customer? No worries, drop off your generator at our new showroom and service department or give us a call at 603-664-4004 to have a technician come service your generator system on site.

Annual Maintenance Performed on Your Generator System

1. Change lubrication oil
2. Replace oil filter
3. Replace spark plugs (except for diesel units)
4. Check and service air filter
5. Check and adjust ignition timing, points and condenser
6. Check and clean alternator portion of unit
7. Clean sediment bowl and replace fuel filters
8. Check unit for any fuel or oil leakage
9. Check all electrical connections
10. Check and top off anti freeze levels
11. Check and adjust fan, timing, alternator and governor belts
12. Service battery, add distilled water, clean posts, check specific gravity
13. Check battery trickle and charging systems
14. Check and adjust generator output frequency and voltage
15. Wipe down interior and exterior of generator
16. Inspect transfer switch for proper operation, connections and settings
17. Perform a Power Outage Simulation (with permission of owner)
18. Leave the customer with the satisfaction knowing that they Won’t Be Left In The Dark